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Useful Links and Resources 1. Policies and Procedures University Policy and Procedures - http://www.mcmaster.ca/policy/ 2. Academic Advice Arts and Science Programme - http://www.mcmaster.ca/artsci/contact_us/contact_us.html School of Business - http://www.degroote.mcmaster.ca/about/offices/academ_rel.aspx Faculty of Engineering - http://www.eng.mcmaster.ca/about/people-assoc-dean.htm School of Graduate Studies - http://www.mcmaster.ca/graduate/ Faculty of Health Sciences
Faculty of Humanities - http://www.humanities.mcmaster.ca/registeredstudents.html Faculty of Science - http://www.science.mcmaster.ca/~associatedean/index.html Faculty of Social Science - http://www.socsci.mcmaster.ca/adeans/index.cfm 3. Other Student Services Academic Integrity Office - http://www.mcmaster.ca/academicintegrity/letter.cfm Admissions (Office of the Registrar) - http://registrar.mcmaster.ca/ Chaplaincy Centre - http://www.mcmaster.ca/chaplain/ Student Wellness Centre - http://wellness.mcmaster.ca/ (services include Personal / psychological and academic success counselling; medical/health care; wellness education Queer Students Community Centre - http://www.msumcmaster.ca/servicesandbusiness/qscc/ Housing and Conference Services - http://www.mcmaster.ca/services/houshosp.cfm Human Rights & Equity Services – http://www.mcmaster.ca/hres/homepage.html Office of the International Students’ Advisor – http://oisa.mcmaster.ca/ Office of Student Financial Aid and Scholarships - http://sfas.mcmaster.ca/ Services – http://www.mcmaster.ca/services/index.cfm Student Affairs – http://access.mcmaster.ca/ Student Accessibility Services – http://wellness.mcmaster.ca/ - Support for students with disabilities-assistive technology support, learning strategies, note taking programs, and classroom accommodations. Student Success Centre -http://studentsuccess.mcmaster.ca - Services include academic skills/ support 4. Staff/Faculty Services Human Resources - http://www.workingatmcmaster.ca/hrservices/ Employee Labour Relations - http://www.workingatmcmaster.ca/link.php?link=Job+Matters%3AEmployee+Labour+Relations
(includes a Conflict Resolution Resources guide and listing of 5. Student Groups Graduate Student Association - http://www.mcmaster.ca/gsa/insuranceinformation.html McMaster Association of Part-time Students - http://www.mcmaster.ca/maps/ McMaster Students Union - http://www.msumcmaster.ca/ 6. Reference material about Ombuds professionAssociation of Canadian College and University Ombudspersons http://www.uwo.ca/ombuds/assoc.htm University and College Ombuds Association - http://www.ucoa.org/ Introduction to Ombuds Processes - http://www.ainc-inac.gc.ca/wige/trd/intomb_e.html The European Ombudsman Homepage - http://www.euro-ombudsman.eu.int/home/en/default.htm 7. Other Ombuds offices in the Community GOVERNMENT Ontario Ombudsman - http://www.ombudsman.on.ca/english.asp BANKS Ombudsman for Banking Services and Investment - http://www.obsi.ca/obsi/pages_english/news_report_taskffss.php3 National Bank of Canada Ombudsman - http://www.nbc.ca/bnc/cda/productfamily/0,1010,divId-2_langId-1_navCode-13212,00.html BMO Bank of Montreal Ombudsman - http://www4.bmo.com/ CIBC Ombuds - http://www.cibc.com/ca/cibc-and-you/to-our-customers/service-commit.html#content4 RBC Financial Group Office of the Ombudsman - http://www.rbc.com/ombudsman/index.html Bank of Nova Scotia Ombuds - http://www.scotiabank.com/cda/content/0,1608,CID8376_LIDen,00.htm TD Bank Financial Group Office of the Ombudsman - http://www.td.com/ombudsman.jsp NEWSPAPERS Toronto Star – Email: ombuds@thestar.ca
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