Training
Training will be available to all end users of Mosaic.
Mosaic cannot succeed without end users getting appropriate training. Before any system goes live there will be training for the people who will need to use it. There will also be post-deployment training.
Currently, the project team is developing a training strategy and plan. Mosaic will be deployed in stages and training for a particular module will start a month before the “go live” date. Training will take various forms such as classroom instruction or web-based lessons and will be tailored to the needs of the various user groups.
The importance of training is recognized in our “People Principles” where the project team promises to provide learning opportunities for system users to build the skills and knowledge they need to successfully adopt the new systems.