William McMaster Statue



Planned Closure

Mosaic is unavailable due to a scheduled upgrade.

  • Start: Thursday, October 27, 6:00 p.m.
  • End:  Monday, October 31, 8:30 a.m.

ALL Mosaic systems are closed during this time.

Note to applicants: Thank you for your interest in McMaster University. The application system will reopen on October 31 at 8:30 a.m. with the rest of the Mosaic system.

Frequently Asked Questions about the Upgrade

I need to submit a work order to facilities services during the upgrade closure. What should I do?

The Facility Services Customer Service desk will accept and dispatch emergency work orders only during the Mosaic Upgrade closure. Please refrain from submitting non-urgent requests.

Facility Services' service priority matrix can assist you in determining if your request is an emergency. http://ppims.services.mcmaster.ca/pplant/documents/FS Service Levels.pdf

All facilities emergency requests should be reported to the Customer Service desk at extension 24740 or clerks@mcmaster.ca.

How can I prepare for the new Mosaic interface?

You can: