Looking for Support?
Students, staff and faculty members will have several ways to ask for help regarding the University's new student administration system, which launches over the next two weeks.
To provide appropriate assistance in as timely a manner as possible, the Mosaic team has developed a structured support plan that streams users into the common categories of students, faculty and staff, providing a support structure tailored to each group's anticipated needs.
With the launch of the first portion of the project, a support area has been established at mosaic.mcmaster.ca for staff under the "Support" tab.
General Information (not system support)
Please direct enquires about the project to:
- Sheldon Smart
- Public Relations Manager, Mosaic
- Email: firstname.lastname@example.org
- Linda Elliott
- Program Director, Mosaic
- Email: email@example.com