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BlackBerry Corporate Calendar Multiple Entries

During periods of poor signal, loss of signal, cancellation by the user or other technical problems, duplicate entries may occur in the Calendar.

Step 1
On your computer, log into Corporate Calendar using the desktop client.

Print the affected time periods for record keeping.

Close your Corporate Calendar on the computer.

Step 2
On your BlackBerry

Go to SyncJE and select Settings

Press the wheel or Menu button

Select Clear Databases

Select Yes to clear all data in Calendar on your Blackberry

Select Yes to clear all data in Tasks on your Blackberry

Select Close

Step 3
On your computer, log into Corporate Calendar using the desktop client.

Make corrections to your Calendar. (Make sure designates or anyone you have given your account information is not accessing your calendar at this time.)

Close your Corporate Calendar on the computer.

Step 4
On your BlackBerry

Go to SyncJE and select Reset or Force Slow Sync

Select Start Sync