University Technology Services
“Bits & Bytes”

Summary: Oracle Applications Upgrade – Necessary installations required

University Technology Services is in the process of upgrading our current suite of Oracle applications:

• Cheque Requisitions
• Payment Requests
• Purchasing Prints
• Journal Entries
• Class Lists
• Student Financial Aid and Scholarships
• Trust Funds
• FAS Reports
• Media Production Services
• Labour Distribution
• MURFI (Research Funding Database)
• ATS (Academic Tracking System)
  

The upgrade will take place OnMonday, April 19 th.

The applications themselves will function as they currently do , but you will need to access them in a slightly different way.

The most noticeable change is that you will no longer need to use Netscape Navigator 4.79 . Instead, more modern web browsers such as Microsoft Internet Explorer, Mozilla Firefox and Safari will now be supported.

Apple users will also be able to access Oracle applications using the Mac OS.

Please follow the link below to make sure you are ready when the changeover happens. Please follow the instructions before Friday April 16 th:

http://www.mcmaster.ca/uts/support/adminapps/oracleprep.html

Please make a note in your calendar to use Internet Explorer as your Oracle web browser on April 19th .  Until that time, please continue to use Netscape Navigator 4.79

Your efforts to make transitioning to the new environment are greatly appreciated.

Start Date: TuesdayApril 13 th, 2010

End Date: Monday April 19 th, 2010

Audience: Oracle applications clients

Should you encounter any problems installing required components please contact the UTS Service Desk at uts@mcmaster.ca or ext. 24357

Summary:        TrendMicro Antivirus Switchover

McMaster University had negotiated a deal with TrendMicro to become our preferred antivirus solution. TrendMicro OfficeScan is available for on campus use by faculty, researchers and staff to protect on campus McMaster owned computers. TrendMicro Internet Security is available for home use at a discounted rate for students, alumni, retirees, faculty and staff.

On Campus TrendMicro Switchover (starts on October 26th, 2009)

1. Establish an Internet connection
2. Launch a web browser
3. Go to https://antivirus.mcmaster.ca/
4. Read the Disclaimer and if you accept the terms, click “I Agree” to proceed
5. Log in with your MAC ID
6. Follow the instructions to download and run the correct installation package for your computer  

Once logged in, for more information please read through the Walkthrough & FAQ. 

It is also necessary to maintain the currency of the anti-virus definitions by connecting regularly to the University network. If you do not maintain your anti-virus software and your PC become infected with a virus, your computer will be quarantined until cleaned. In addition to maintaining the currency of your anti-virus software, please ensure that all Microsoft software have the latest patches and updates.

 Off Campus & Student Residence TrendMicro Switchover (available now)

 Students, alumni, retirees, faculty and staff are now eligible for TrendMicro Internet Security at a discounted rate that replaces Sophos Antivirus at home. A 1-year license can be purchased at a cost of $10.00 from MacMicro in Titles Bookstore available as of now. Those currently using the free Sophos Antivirus are advised that it will no longer be supported as of January 31, 2010. 

To purchase TrendMicro Internet Security for off-campus use, please visit MacMicro in Titles Bookstore. For more information please call 905-525-9140, x24417 or email macmicro@mcmaster.ca

McMaster has invested in the TrendMicro anti-virus software to protect the University community.  Please do your part by switching from your existing antivirus program to TrendMicro by January 31^st, 2010.

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If you have any questions or concerns, or experience any problems, please contact the UTS Service Desk at uts@mcmaster.ca or ext. 2-HELP (24357).

Campus Technology Liaison is in place to share knowledge between Information Technology support individuals at McMaster University. It is a work in progress.

The information found here will include links to UTS information and problems & solutions participants have encountered and wish to share. This will be of benefit to others.

Thanks to all who contribute to the development of this site.

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