
Certificate & Diploma Course Withdrawals and Refunds
1. Withdrawal from a Certificate or Diploma course
To withdraw from a course you must advise the Centre for Continuing Education in writing and return your student card sticker (if applicable). Non-attendance at classes does not constitute official withdrawal.
Students may submit their written withdrawal notification in any of the following ways:
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Via email to conted@mcmaster.ca;
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Via fax at 905.546.1690;
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In person at the Centre for Continuing Education; or
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By mail, postmarked by the appropriate date
Please include your name, student #, program of study, semester of course and year, course and section number, phone number, email address and reason for withdrawal
Please note that the refund calculation (if applicable) is based on the date that the Centre for Continuing Education receives written confirmation of your intent to withdraw.
2. Refund upon withdrawal from a course
In order to obtain a refund, you must officially withdraw before the applicable deadline. The deadlines vary based on the type of course (please see the refund schedule below). For example, online and block courses are subject to slightly stricter refund policies than in-class courses.
Students who pay their fees by credit card will automatically be refunded on their credit card (allow 2-3 weeks for processing). Students who pay their fees by cheque or debit card will be issued a cheque from the University (allow 4-6 weeks for processing)
3. Refund schedules
The following schedule of refunds applies to tuition. Supplementary and Technology fees are non-refundable after the first scheduled class (or the start of a online course). New Student fees are non-refundable.
(a) In-class courses
|
Weekly Courses (12-14 consecutive weeks) |
Block Courses |
Withdrawal more than 5 business days prior to the first scheduled class |
95% refund |
95% refund |
Withdrawal less than 5 business days prior to the first scheduled class |
80% refund |
80% refund |
Withdrawal before third scheduled class |
70% refund |
No refund |
Withdrawal after third scheduled class |
No refund |
No refund |
(b) Online Courses
|
Online/Online (Self-Study) |
Withdrawal more than 5 business days prior to the class starting date |
90% refund |
Withdrawal less than 5 business days prior to the class starting date |
80% refund |
Withdrawal less than 15 business days after class start date |
70% refund |
Withdrawal more than 15 business days after class start date |
No refund |
4. Last Date to Withdraw from a Certificate/Diploma Course to Avoid Academic Penalty
To avoid academic penalty, students must withdraw by the specified date as follows:
Winter Semester: |
April 1 or prior to the start time of the last day of class, whichever comes first*. |
|---|---|
Spring/Summer: |
July 31 or prior to the start time of the last day of class, whichever comes first*. |
Fall Semester: |
November 30 or prior to the start time of the last day of class, whichever comes first*. |
| *For block courses the last date to withdraw is the last day of class. | |
No withdrawals will be accepted after the posted withdrawal deadline date.
