PrintESS-835 Emotional Intelligence at Work
A growing body of research shows that Emotional Intelligence is more important to personal and professional success than IQ, and that it is the single most important contributor to effective performance and leadership.
During this interactive presentation you will be introduced to a wide variety of concepts and techniques related to effectively applying Emotional Intelligence. Explore how to better understand, manage and leverage your and others' emotions in order to manage conflict, deal with stress and to relate to others more effectively and productively. Implications for leadership and management capacity will also be discussed. A common theme that runs through this course is people, and the ability to understand, connect, react and relate to them. - One day
This courses includes an assignment that must be completed prior to the course. Registrants will be emailed instructions approximately one week prior to the course.
Thursday, September 26, 9 AM - 5 PM, $495
Instructor: Lori Wilson
This course qualifies for credit towards the following:
- Communication Essentials Certificate of Completion
- Leadership Essentials Certificate of Completion
- Productivity Essentials Certificate of Completion
“Lori was an amazing instructor. Her grasp of the subject matter and delivery (with humour) were excellent! She took the time to speak individually with anyone who required her time during lunch, breaks or following the workshop. I particularly enjoyed the participatory segments which were often enough to hold the students' interest.”
Terri Jones, Emotional Intelligence participant
McMaster University, Human Resources