Communication Essentials Program

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Knowing how to communicate effectively is an indispensable—and highly valued—skill. Being able to express yourself clearly and with confidence is essential in both your business and personal lives, and can have a significant impact on your relationships with others. Learn the crucial interpersonal, written and verbal presentation skills that will guide you to better communication immediately.

Participants who successfully complete 5 days of training within the Communication Essentials Program, including the evaluation components, will be awarded a Certificate of Completion from McMaster University.

Current Schedule

• ESS-801 Customer Service Excellence: Delivering Reliability & Responsiveness

Thursday, March 7, 9 AM - 5 PM, 9 AM - 12:30 PM, $295

• ESS-838 Delivering Powerful Presentations

Thursday, May 2, 9 AM - 5 PM, $445 

• ESS-835 Emotional Intelligence at Work

Wednesday, June 26, 9 AM - 5 PM, $495 

• ESS-834 Giving & Receiving Constructive Feedback

Thursday, April 4, 9 AM - 5 PM, $445

• ESS-798 Meetings That Make a Difference

Wednesday, June 19, 9 AM - 12:30 PM, $295

• ESS-807 Strengthening Communication with True Colors™

Tuesday, March 26, 9 AM - 5 PM, $495