Business Essentials Program

Register Today   I am a New participant Returning participant McMaster employee Have a question? Contact us! Join this program's mailing list Bring this program to my office

Succeeding in any business endeavour really comes down to a few time-honoured principles that apply in a variety of business settings. Learn the core competencies that distinguish effective managers from the rest, ranging from effective management strategies, communication, finance and excellent customer service skills.

Participants who successfully complete 5 days of training within the Business Essentials Program, including the evaluation components, will be awarded a Certificate of Completion from McMaster University.

Current Schedule

• ESS-874 Finance for Non-Financial Managers

Thursday, June 6 & 13, 9 AM - 5 PM, $895

• ESS-801 Customer Service Excellence: Delivering Reliability & Responsiveness

Thursday, March 7, 9 AM - 5 PM, 9 AM - 12:30 PM, $295

• ESS-838 Delivering Powerful Presentations

Thursday, May 2, 9 AM - 5 PM, $445 

• ESS-804 Strategic Planning Fundamentals

Wednesday, April 10, 9 AM - 5 PM, $445