PrintBusiness Analysis Policies
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Absence from Module
If a participant misses a program module due to extenuating circumstances, he/she may contact the Program Manager to request permission to complete the missed module in the next program offering.
Approval is at the discretion of the Program Manager, but there will be no financial penalty or fee applied to this one transfer if approved. Please contact the Program Manager for details and to request approval.
The Program Manager must approve all transfers of modules to the next program offering. Not all requests will be approved.
A fee of $150 will be applied to additional module transfer requests beyond the first transfer.
Completion of the Project Management Program involves 100% attendance and participation in all six learning modules.
Cancellation and Refund Policy
COHORT PROGRAM
To withdraw from the cohort program, please provide written notification to the Centre for Continuing Education via fax (905-546-1690) or email and include you current contact information.
- Withdraw 20 days or more before the cohort program start date: 100% refund
- Withdraw 19-7 days before cohort program start date: 70% refund OR transfer to the next available cohort program delivery date; must direct detailed written request to Program Manager for review and determination
- Withdraw 6-0 days before the module program start date: no refund; no transfer
MODULES
*not applicable to participants who have registered in the Cohort Program
To withdraw from the cohort program, please provide written notification to the Centre for Continuing Education via fax (905-546-1690) or email and include you current contact information.
- Withdraw 20 days or more before the module start date: 100% refund
- Withdraw 19-7 days before module start date: 70% refund OR transfer to the next available module delivery date; must direct detailed written request to Program Manager for review and determination
- Withdraw 6-0 days before the cohort program start date: no refund; no transfer
Substitution for an eligible participant is welcome at any time before the first session.
* In the event that a registered participant transfers their registration to the next program delivery and is still unable to attend, the Centre for Continuing Education will refund 70% of the program fee.
The Centre for Continuing Education reserves the right to cancel the program due to low enrolment or other factors.
Tuition Assistance (for McMaster University employees)
Registration in this program will not be confirmed until tuition assistance has been confirmed, and the difference in tuition has been paid by the individual or their department (if there is a balance over and above what is covered by tuition assistance).
- Please complete and sign a tuition assistance form, and note the amount you are requesting on the form.
- Review the request with your Supervisor, and request signature for your tuition assistance form.
- Submit signed tuition assistance form to your designated HR Representative.
- Join the applicant list via the Business Analysis page on the CCE site, under “Register Today”. Select “McMaster Employee” and enter requested information. This will let us know that you are interested in joining the program, and we will assume you have initiated the your tuition assistance request with HR.
- If you haven’t received a response from HR within 1-2 weeks, please follow up directly with your HR Representative by email. Please also contact the Program Associate for this program via email to provide an update on your status if the program start date is close.
- Once you have received your tuition assistance form from HR, including confirmation of the amount you are requesting, you may submit to CCE via fax or email.
- To fully register, CCE will require your completed tuition assistance form (including confirmation from HR regarding the amount you are requesting). And you will also be required to provide the remaining balance, if applicable, at that time. The balance may be paid by you or your department if you are receiving partial sponsorship.
Please note that CCE Staff cannot confirm your confidential Tuition Assistance information or status for you. You are asked to deal directly with your HR Representative. At your sole discretion, you may also copy the Program Associate and/or Program Manager on your communications with HR as a means of updating us.
Program Instructors
Instructors are not able to approve special requests regarding tuition, missing modules, or missing time from class. Please direct all such queries in writing to the Program Manager.
Instructors for the Business Analysis Program may change from the information posted to the course website, or print catalogues/brochures. All instructors for the program are qualified subject matter experts.
Prerequisite Modules
Participants are required to successfully complete both foundational Modules One and Two (in sequence) prior to attending the other program modules.