Business Analysis Modules

International Institute of Business Analysis (IIBA) Endorsed Education Provider

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Module One and Two are prerequisites to the other modules in the program, and must be taken first and in sequence.

Winter 2014 Dates:

Module 1: Business Analysis Essentials

2 days - February 28, 29

In this introductory course, you will discuss the role and responsibilities of the business analyst, and the techniques for ensuring project success – from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you will learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences; and you will consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

This is the prerequisite for all other modules in the program.

Module 2: Requirements Development, Documentation & Management

4 days- March 14, 15; 28, 29

Numerous studies have concluded that project failures are directly related to poorly developed and documented project requirements. In this module, you will learn a methodology that includes:

  • the importance of and types of requirements
  • developing business objectives
  • identifying business, stakeholder and solution requirements
  • best practices for writing requirements
  • steps for sign-off
  • management of the requirements baseline

This is the prerequisite for modules 3 through 6. Prerequiste: Module 1 - Business Analysis Essentials

 

Module 3: Use Case Modeling

3 days - April 3, 4, 5

As a business analyst, and as part of identifying and documenting requirements, you must be able to explain how individuals will interact with a new or updated system. Use case modeling is a modern approach for describing system requirements by focusing on "actors" to describe that interaction. In this course, you will learn the theory and practice of creating use case models and use case flows, including diagrams and descriptions, to communicate functional requirements. You will learn how use cases can enhance your skills as a business analyst, and help technical staff to clearly understand the requirements of the business.

Prerequiste: Module 1 - Business Analysis Essentials and Module 2 – Requirements Development, Documentation & Management

 

Module 4: Business Process Analysis

4 days- April 24, 25; May 2, 3

In this course, you will learn to model business processes as they are currently enacted, assess the quality of those business processes (to determine a business system’s health), identify processes that could become more streamlined, and collaborate with the stakeholders to identify improvements. Once a new process is defined, you'll learn how to convey those process changes to others, gain organizational support for making the changes, and plan for a successful change project.

Prerequiste: Module 1 - Business Analysis Essentials and Module 2 – Requirements Development, Documentation & Management

 

Module 5: Data Modeling

3 days- May 15, 16, 17

Since a business analyst needs to accurately elicit, define and document user requirements, understanding the users' needs is key to an analyst's success. By using logical data modeling, a business analyst can convey requirements in a way that can easily be validated, and doing so allows stakeholders to understand the requirements, business rules, and data management methods for any given project. In this class, you will gain hands-on experience modeling requirements through entity relationship diagrams, supertypes and subtypes, and attributive and associative entities. You will learn to use logical data modeling to work directly with business users to accurately define requirements.

Prerequiste: Module 1 - Business Analysis Essentials and Module 2 – Requirements Development, Documentation & Management

 

Module 6: Effective Facilitation for Business Analysts

2 days- May 30, 31

In this highly interactive two-day course, you will gain the skills to be an effective facilitator - one who can help stakeholders define their needs and form quantifiable requirements. You will learn tested techniques for meeting planning and preparation, brainstorming, analysis, and decision-making; and you will have the opportunity to practice these techniques in a safe environment with a trained facilitator who will give you relevant, timely feedback. Advanced topics will also be covered, including virtual facilitation, conflict management, and root cause analysis. You will leave class with the confidence to facilitate a meeting from the planning stages, motivating group participation, building consensus, maintaining session focus, and evaluating results for lessons learned.

Prerequiste: Module 1 - Business Analysis Essentials and Module 2 – Requirements Development, Documentation & Management