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Lean Six Sigma Policies

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Attendance & Participation

Completion of the “Green Belt” Certificate of Completion requires 90% attendance and participation in all learning modules.   

 

Cancellations & Refunds

To withdraw from the cohort program, please provide written notification to CCE via fax or email (and include contact info) as follows:

  • Withdraw 20 days or more before the cohort program start date: 100% refund
  • Withdraw 19-7 days before cohort program start date: 70% refund OR transfer to the next available cohort program delivery date; must direct detailed written request to Program Manager for review and determination
  • Withdraw 6-0 days before the cohort program start date: no refund; no transfer


Substitution for an eligible participant is welcome at any time before the first session.

* In the event that a registered participant transfers their registration to the next program delivery and is still unable to attend, CCE will refund 70% of the program fee. 
CCE reserves the right to cancel the program due to low enrolment or other factors. 

 

Tuition Assistance (for McMaster University employees)

Registration in this program will not be confirmed until tuition assistance has been confirmed, and the difference in tuition has been paid by the individual or their department (if there is a balance over and above what is covered by tuition assistance).

  1. Please complete and sign a tuition assistance form, and note the amount you are requesting on the form.
  2. Review the request with your Supervisor, and request signature for your tuition assistance form.
  3. Submit signed tuition assistance form to your designated HR Representative.
  4. Join the applicant list via the “Register Today” button on the top right hand corner of this page. Select “McMaster Employee” and enter requested information. This will let us know that you are interested in joining the program, and we will assume you have initiated the your tuition assistance request with HR.
  5. If you haven’t received a response from HR within 1-2 weeks, please follow up directly with your HR Representative by email. Please also contact the Program Associate for this program via email to provide an update on your status if the program start date is close.
  6. Once you have received your tuition assistance form from HR, including confirmation of the amount you are requesting, you may submit to CCE via fax or email.
  7. To fully register, CCE will require your completed tuition assistance form (including confirmation from HR regarding the amount you are requesting). And you will also be required to provide the remaining balance, if applicable, at that time. The balance may be paid by you or your department if you are receiving partial sponsorship.

Please note that CCE Staff cannot confirm your confidential Tuition Assistance information or status for you. You are asked to deal directly with your HR Representative. At your sole discretion, you may also copy the Program Associate and/or Program Manager on your communications with HR as a means of updating us.

 

Program Instructor


Instructors are not able to approve special requests regarding tuition, missing modules, or missing time from class. Please direct all such queries in writing to the Program Manager.

The instructor for the Lean Six Sigma Program may change from the information posted to the course website, or print catalogues/brochures. All instructors for the program are qualified subject matter experts.