ACCOUNT STATEMENT
PLEASE NOTE: Each student is responsible for all financial activity and balances on their student Account Statement. Regular viewing throughout the year will minimize additional administration charges and avoid having an outstanding account block them from some essential services. We recommend reviewing the account once per month.
Log on to MUGSI: My MUGSI > Continue > Accounts & Cashiers > Account Statement
Definition
How to access the student Account Statement
When can I access it?
Why should I access it?
My Payment Agreement has fees on it. Why shouldn't I refer to it during the year?
Will I receive a "bill"?
Parent Information
Definition
The student Account Statement is an online running statement of a student's financial activity as it pertains to their education at McMaster. All tuition, residence and meal plan charges will show here immediately after the registration period. Also listed will be payments received, scholarships, bursaries, purchases and other miscellaneous financial activity. This is where students will monitor any balance owing at any time of the year.
How to access the student Account Statement
To access Your Account Statement
- Log into MUGSI at https://adweb.cis.mcmaster.ca/cis/ahtml/login.htm
- Select “My MUGSI”
- Read and click "Continue"
- Select “Accounts and Cashiers”
- Select “Account Statement”
When can I access?
Every student has access to their online student Account Statement 24/7, from the time they first activate their MacID to a few months after they graduate. The Account Statement will begin to show registration charges and payment activity a few days after the registration period is over (after drop & add). Students should check their Account Statement right after registration is over, just to ensure that all the charges appear as expected and all payments have been received.
Why should I access my Account Statement during the year?
Each student is responsible for all activity on their Account Statement and being aware of any balance owing. Other charges/credits may appear on the Account Statement during the year that are not associated with registration (i.e. library fines, replaced ID card charges, bookstore purchases, bursaries etc). To minimize administration fees and interest charges, students are responsible for monitoring their accounts throughout the year to ensure all activity on their account is exactly what they expected. To keep accounts in good financial status, we recommend reviewing once a month, starting right after a registration period.
My Payment Agreement showed my fees. Why shouldn't I refer to it during the year?
The Payment Agreement is simply a registration tool used only during registration periods. It initially calculates tuition, residence and meal plan fees as well as any Funding Options selected at the time of registration. It does not show any payments actually received, provide any balances or reflect any financial activity beyond that point. Once the last day to add courses has passed, the Payment Agreement's purpose has been fulfilled and all students should then be accessing their online student Account Statement for financial activity.
Will I receive a "bill"?
No. The University's direction is toward a sustainable society, and so, we print copies of these statements (or bills) nor do we mail.
Parent information
McMaster employees are bound by FIPPA (Freedom of Information Privacy Protection Act). Our courteous and friendly staff will be happy to answer any general account questions, however, we will be unable to discuss any specific account details with anyone other than the student. To view your child's Account Statement, you must make arrangements with your child. More information on FIPPA can be found on our website at: http://www.mcmaster.ca/bms/student/SAC_FIPPA.htm