Couriers, Freight, Airline Cargo/Oversized/High Weight Shipments, and Transit Insurance

Purpose

To carry out all details related to Couriers, Freight, Airline Cargo/Oversized/High Weight Shipments, and Transit Insurance.

Scope

This procedure applies to all domestic and international shipments.

Responsibility

The Customs and Traffic Division negotiates and manages the following contracts on behalf of the University:

courier and freight contracts (international, domestic, and local service providers);
U.S. Consolidated Warehouse.

The Environmental and Occupational Health Support Services (EOHSS) office maintains the University’s (transit) insurance policy. Please contact EOHSS for additional information.

For shipments containing hazardous goods, please refer to the Transportation of Dangerous Goods page.

General

Couriers

The Customs and Traffic Division has negotiated contracts with the following service providers:

Domestic and International Courier:

Federal Express - Express Service only (limited or no discounts for Economy, Ground or Freight Services)
Please visit www.fedex.ca for additional information on their services. Also, please visit our Federal Express page for more information on how to obtain your FedEx account number; how to set up on-line shipping with FedEx Ship Manager; location of drop boxes on campus; and how to order FedEx supplies.

Local Sameday Courier:

-DEC Express – local service areas including, but not limited to, Hamilton, Burlington, Greater Toronto Area
Please contact customs@mcmaster.ca if you require additional information on local sameday courier services.

Departments may open their own accounts with additional couriers (i.e. Purolator, DHL), however administration of these accounts is the responsibility of the individual departments. If you choose to open an account with one of these service providers, please enquire as to whether they have any negotiated contracts that may be available for your use. {i.e. Purolator – government contract, DHL – Canadian Association of University Business Offices Account (CAUBO), Ontario Universities
Purchasing Management Association (OUPMA)}.

Please note, each courier has different restrictions which are subject to change. Prior to sending a shipment, if you are unsure of any restrictions/conditions of transport, please check with the respective courier for additional information. This may include information such as: declared value and transit insurance; cost; weight/size restrictions; areas serviced; type of customs documentation required; are dangerous goods accepted; holidays; transit time; etc.


Airline Cargo/Oversized/High Weight Shipments

Upon request, the Customs & Traffic office will assist individuals and departments in securing quotes for airline cargo; oversized (larger than 108“/274 cm length or 130“/330 cm length and girth); and/or high weight shipments (package weight exceeds 150 lbs). Please note these weights and measurements are only to be used as guidelines.

Each airline/freight provider has different restrictions which are subject to change. Prior to sending a shipment, if you are unsure of any restrictions/conditions of transport, please check with the respective service provider for additional information. This may include information such as: declared value and transit insurance; cost; weight/size restrictions; areas serviced; type of customs documentation required; are dangerous goods accepted; holidays; transit time; etc.

Transit Insurance

It is the responsibility of the end user to determine if the goods are covered for insurance purposes while the shipment is in transit. Insurance may be secured through the supplier, the courier or freight provider, or by contacting Environmental and Occupational Health Support Services (EOHSS) for shipments valued greater than $50,000 USD. If transit insurance is not secured, and the goods are lost or damaged in transit, the carrier will likely provide only minimum insurance which is $2.00 per pound ($4.41 per kg), unless a higher declared value is written on the waybill. For more information on McMaster’s Insurance Policy, please contact EOHSS.